Help & Support

Welcome to Juju Support! We're here to help you make the most of your design journey.

Getting Help

  1. Documentation

    • Check our Getting Started Guide

    • Review our FAQs

    • Read our Troubleshooting Guide

  2. Community Support

    • Visit our Community Section

    • Share and learn from other designers

    • Get inspired by community-created designs

  3. Direct Support

    • Email: hello@tryjuju.com

    • Response time: Within 24 hours

    • Premium users receive priority support

Common Issues

Account & Billing

  • Subscription management

  • Payment issues

  • Account access problems

Design Generation

  • Prompt optimization tips

  • Export issues

  • Design customization help

Technical Issues

  • Browser compatibility

  • Performance optimization

  • Error messages

Pro Tips

  1. Before Contacting Support

    • Clear your browser cache

    • Check your internet connection

    • Review relevant documentation

  2. When Reporting Issues

    • Provide your account email

    • Include error messages

    • Share screenshots if possible

    • Describe steps to reproduce

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